# Content Inbox (brand memory)

> Add links, articles, ideas, and screenshots to Brand Inbox or General Inbox, then turn Brand Inbox items into drafts.

- HTML: https://postless.app/guides/content-inbox
- Published: 2026-09-03
- Author: Postless
- Category: Product
- Tags: founders, creators, agencies, teams, brand-memory

**Inbox** in the sidebar opens **Content Inbox**: “Your second brain for content ideas and brand memory.”

Capture material here, then generate a post from a Brand Inbox item or attach items to a Planner idea card.

## Brand Inbox vs General Inbox

Tabs at the top:

- **Brand Inbox** — scoped to the active brand. Use **Create Post** here.
- **General Inbox** — shared across brands. AI can use it as extra memory when you generate from a Brand Inbox item. There is no **Create Post** on General Inbox cards.

Switch brands with the sidebar footer switcher before adding Brand Inbox items.

## Add an item

1. Open **Inbox**.
2. Choose **Brand Inbox** or **General Inbox**.
3. Click **Add New** (bottom right), or **Add first item** on an empty inbox.
4. In **Add to inbox**, pick a type, fill the form, click **Save**.

If the quota is used up, the button reads **Inbox full** and opens an upgrade prompt.

### Types you can add

| Label                 | What you enter                              |
| --------------------- | ------------------------------------------- |
| **Quick Note**        | **What's on your mind?**                    |
| **Content Idea**      | Optional **Title**, **Your content idea**   |
| **Article**           | **Title**, **Article body** (plain text)    |
| **Link**              | **Title**, **URL**, **Notes**               |
| **Work Update**       | **What happened?**, **What did you learn?** |
| **Customer Feedback** | **Feedback**, **Source**                    |
| **Screenshot**        | Image file                                  |
| **Image**             | Image file                                  |

**Generated** is a filter for AI-generated images and videos that land in the inbox. You do not pick it in **Add to inbox**.

Filters: **All**, then each type above. Views: feed or board (icons top right).

Screenshots and images are stored privately. If image description fails, the file still saves; you can retry the description later before using it as a generation source.

## Turn an item into a draft

Only on **Brand Inbox**:

1. Click **Create Post** on the card.
2. In **Create post from inbox**, choose:
   - **Give a specific direction** — required **What should this post focus on?** (max 300 characters). Optional **Content pillar**.
   - **Let AI decide from inbox context** — uses the item plus General Inbox memory.
3. Click **Create post**.

You land in the post editor. Toast: **Post draft created from inbox**.

With **Require approval** on (default), the AI draft is **Needs approval** and shows in **Approvals**. With it off, the post is approved immediately and appears on **Scheduler** if it has a time.

## Attach inbox items to the Planner

On a weekly idea card:

1. Click **Attach source**.
2. Pick a Brand Inbox item and click **Attach**.
3. Click **Generate Post** when you want a draft grounded in that source.

Up to 3 sources per idea card. Toast: **Post draft created using attached source**.

Deleting an inbox item does not delete linked posts. Plan attachments keep their own content.

## Limits

Inbox items are a plan cap across **all** Brand Inboxes plus General Inbox:

| Plan    | Inbox items |
| ------- | ----------- |
| Creator | 100         |
| Pro     | 500         |
| Team    | 2,000       |

The dialog **Inbox limit reached** reports used/cap. Delete items or upgrade (**Settings → Billing**). Deleting a post does not free inbox quota.

## If this fails

- **Select a brand first.** Active brand missing; pick one in the switcher.
- **Couldn't read this image yet.** Retry the description, then generate again.
- **Each idea card can have at most 3 attached sources.** Remove one first.
- **Create Post** missing. You are on **General Inbox**; switch to **Brand Inbox**.
- Generation quota dialog. Weekly **AI posts** allowance is used; wait for next week or upgrade.

## Related

- [Set up your brand profile](https://postless.app/guides/brand-setup)
- [Approvals](https://postless.app/guides/approvals)
- [Scheduling](https://postless.app/guides/scheduling)
- [Plans and usage](https://postless.app/guides/plans-and-usage)