Set up your brand profile
Positioning, voice, audience, goals, and content pillars — what onboarding suggestions fill in, and what to edit on the brand page.
PostlessSeptember 3, 20265 min read
Each brand has its own profile. The planner and AI drafts use it for topics, tone, and what to avoid.
You set most of this during Build My Brand. You can change it anytime on the brand page.
Where to edit
- Open Brands (sidebar) or the brand switcher at the bottom of the sidebar.
- Open the brand. The page title is the brand name; subtitle is Brand settings and profile.
- Edit Brand profile, optional Brand Context, and Workflow.
- Click Save changes.
A line You have unsaved changes appears while the profile is dirty. Leaving the page asks you to save.
Brand profile fields
| Label | What it is | Required for AI planning |
|---|---|---|
| Brand name | Display name (max 40 characters) | Yes |
| What this brand does | What you build or sell and what makes it different (40–2000 characters) | Yes |
| What should your posts achieve? | The outcome you want from this content, and what this brand should be known for (40–2000 characters) | Yes |
| Audience | Who this content should reach | Yes |
| Content pillars | 3–5 recurring themes | Yes |
| Voice | One or more tones | Yes |
Preset pillars include Building in Public, Technical Insights, Product Updates, Product Education, How-Tos, Startup Lessons, Customer Stories, AI & Automation, Industry Insights, Case Studies, Personal Lessons, Growth Experiments. You can add a custom pillar (max 24 characters).
Voice options: Educational, Technical, Friendly, Opinionated, Data-Driven, Inspirational, Humorous.
What auto-fill does vs what you edit
On wizard step 1, Draft from your site accepts a Website link and/or Or paste a description.
After Continue, Postless may show a Suggestion card on:
- What does this brand do? (description)
- What should your posts achieve? (goals)
- Who is your audience?
Click Use this suggestion. If the field already has text, confirm Replace your description/goal/audience? with Use suggestion or Keep mine.
Not auto-filled: brand name, content pillars, voice. You choose those.
If fetch fails, confirm the URL is public https, paste at least 120 characters, or type the three fields yourself. Suggestions are never applied until you click Use this suggestion.
Brand Context (optional)
Open the Brand Context accordion: “Optional — style guide, beliefs, avoid topics, and sample posts.”
| Label | Limit | Purpose |
|---|---|---|
| Style guide (optional) | 2000 characters | Extra writing rules |
| Beliefs (optional) | Up to 10 | Point of view for posts |
| Avoid topics (optional) | Up to 10 | Topics the AI should never write about |
| Sample posts (optional) | Up to 5 | Writing style to mimic |
These save with Save changes on the same page.
Workflow (planning and approval)
Open the Workflow accordion.
| Control | Default (Build My Brand) | Effect |
|---|---|---|
| AI content planning | On | Weekly auto-planner can generate idea cards. Turning it on may save the profile first and requires publishing defaults. |
| Include AI images in plans | Off unless you enable it | Planner may mark ideas for image generation within quota. |
| Include short AI videos in plans | Off unless you enable it | Planner may mark ideas for short video. |
| Include hashtags | On | Generated posts include platform-appropriate hashtags. |
| Per-platform media defaults | Opens a dialog | Generation style and which platforms get AI media. |
| Require approval | On | AI-generated posts wait in Approvals before they can auto-publish. |
| Week ready email | On | Email after each week’s posts are generated. Also needs Email notifications in Settings. |
| Posting frequency | Plan-capped | Posts per week, up to your plan’s AI posts/week cap. |
Use As Scheduler starts with AI content planning off and a generic goal. Fill real What should your posts achieve?, What this brand does, pillars, and voice before enabling AI content planning. Incomplete fields are highlighted; the toast is Complete the highlighted fields to enable AI planning.
Publishing Defaults
Below Workflow, Publishing Defaults chooses which connected accounts are pre-selected on new posts for this brand. At least one must stay selected.
Connect new networks in Settings → Connections first. Defaults are per brand; logins are shared.
What happens after you save
New planner generations and Generate Post / Generate draft runs use the saved profile. Existing posts are not rewritten until you Regenerate them.
Turning AI content planning on does not by itself publish anything. It enables weekly idea cards (and later automatic post generation for that brand). Require approval still controls whether those AI posts go live without you.
If this fails
- Please fix the highlighted fields before saving. Meet the character and pillar/voice counts above.
- Newer profile edits were kept. You changed fields during save; save again.
- Cannot enable AI planning. Complete required profile fields, save, connect a platform, and keep at least one publishing default.
- Turn on AI images or AI videos before adding Instagram as a publishing default. Instagram still needs generated media. TikTok and YouTube can stay selected when AI videos are off.