Content Inbox (brand memory)

Inbox in the sidebar opens Content Inbox: “Your second brain for content ideas and brand memory.”

Capture material here, then generate a post from a Brand Inbox item or attach items to a Planner idea card.

Brand Inbox vs General Inbox

Tabs at the top:

• Brand Inbox — scoped to the active brand. Use Create Post here.
• General Inbox — shared across brands. AI can use it as extra memory when you generate from a Brand Inbox item. There is no Create Post on General Inbox cards.

Switch brands with the sidebar footer switcher before adding Brand Inbox items.

Add an item

1. Open Inbox.
2. Choose Brand Inbox or General Inbox.
3. Click Add New (bottom right), or Add first item on an empty inbox.
4. In Add to inbox, pick a type, fill the form, click Save.

If the quota is used up, the button reads Inbox full and opens an upgrade prompt.

Types you can add

Label	What you enter
Quick Note	What's on your mind?
Content Idea	Optional Title, Your content idea
Article	Title, Article body (plain text)
Link	Title, URL, Notes
Work Update	What happened?, What did you learn?
Customer Feedback	Feedback, Source
Screenshot	Image file
Image	Image file

Generated is a filter for AI-generated images and videos that land in the inbox. You do not pick it in Add to inbox.

Filters: All, then each type above. Views: feed or board (icons top right).

Screenshots and images are stored privately. If image description fails, the file still saves; you can retry the description later before using it as a generation source.

Turn an item into a draft

Only on Brand Inbox:

1. Click Create Post on the card.
2. In Create post from inbox, choose:
   • Give a specific direction — required What should this post focus on? (max 300 characters). Optional Content pillar.
   • Let AI decide from inbox context — uses the item plus General Inbox memory.
3. Click Create post.

You land in the post editor. Toast: Post draft created from inbox.

With Require approval on (default), the AI draft is Needs approval and shows in Approvals. With it off, the post is approved immediately and appears on Scheduler if it has a time.

Attach inbox items to the Planner

On a weekly idea card:

1. Click Attach source.
2. Pick a Brand Inbox item and click Attach.
3. Click Generate Post when you want a draft grounded in that source.

Up to 3 sources per idea card. Toast: Post draft created using attached source.

Deleting an inbox item does not delete linked posts. Plan attachments keep their own content.

Limits

Inbox items are a plan cap across all Brand Inboxes plus General Inbox:

Plan	Inbox items
Creator	100
Pro	500
Team	2,000

The dialog Inbox limit reached reports used/cap. Delete items or upgrade (Settings → Billing). Deleting a post does not free inbox quota.

If this fails

• Select a brand first. Active brand missing; pick one in the switcher.
• Couldn't read this image yet. Retry the description, then generate again.
• Each idea card can have at most 3 attached sources. Remove one first.
• Create Post missing. You are on General Inbox; switch to Brand Inbox.
• Generation quota dialog. Weekly AI posts allowance is used; wait for next week or upgrade.

Related

• Set up your brand profile
• Approvals
• Scheduling
• Plans and usage