Plans, trial, and usage limits
Creator, Pro, and Team caps for brands, AI posts, regenerations, media, ideation, and inbox. How trial and yearly billing work.
PostlessSeptember 3, 20263 min read
Plans are Creator, Pro, and Team. You pick one in-app after onboarding, or later under Settings → Billing.
Publishing and scheduling are unlimited on every plan. Generation, inbox, and brand counts are not.
Start or change a plan
- Open Settings → Billing.
- With no subscription: View plans. With a subscription: Adjust plan or Manage subscription.
- Toggle Monthly / Yearly. Yearly is 10× the monthly price (2 months free). Badge: 2 months free on yearly.
- First-time checkout: Start free trial. If you already used a trial: Subscribe. Changing plan later: Change in portal (Stripe Customer Portal).
Prices shown in billing: Creator $29/month, Pro $79/month, Team $149/month. Yearly is 10× those amounts.
Trial is 7 days on first subscribe (every plan, monthly or yearly). Billing shows status Trial and Trial ends while trialing. After that, Active and Next billing date.
Past due still allows workspace access until you update payment in Manage subscription. Canceled or missing subscription shows plan cards on workspace pages; Settings remains open.
What each plan includes
Figures below match the in-app plan cards.
| Creator | Pro | Team | |
|---|---|---|---|
| Brands | 1 | 3 | 10 |
| AI posts / week | 5 | 15 | 50 |
| Regenerations / post | 3 | 5 | 5 |
| AI images / week | 15 | 45 | 150 |
| AI videos / week | 2 | 4 | 8 |
| Ideation messages / month | 100 | 450 | 2,400 |
| Inbox items | 100 | 500 | 2,000 |
| AI models | Standard | Premium | Premium |
| Approval workflow | Yes | Yes | Yes |
| Team members | No | No | Yes |
| Support listed on the card | Standard | Priority | Priority |
All three include unlimited publishing and unlimited scheduling.
Posting frequency on the brand Workflow accordion cannot exceed that plan’s AI posts/week number.
Team’s plan card includes Team members. The dashboard has no members or invite screen, so you cannot add teammates in the product today.
How usage is counted
There is no separate Usage page. Caps show up when an action is blocked (Inbox limit reached, Quota exceeded, or a toast).
| Limit | Scope | Notes |
|---|---|---|
| Brands | Account | Non-archived brands only |
| AI posts / week | Account | Planner Generate Post, inbox Create Post, Generate draft, and automatic weekly generation. Deleting a post does not refund |
| Regenerations / post | That post | Regenerate in the editor |
| AI images / videos / week | Per brand | Media → Generate with AI… and planner media |
| Ideation messages / month | Account | Ideate With AI in the post editor |
| Inbox items | Account | Brand Inboxes + General Inbox |
When AI posts are exhausted: “Post generation is waiting on next week's allowance.”
If this fails
- Checkout returns you to Billing or Planner without access: wait for the payment webhook, then refresh. Settings → Billing should show Trial or Active.
- Payment issue — update billing in the customer portal. Open Manage subscription.
- Hit a cap mid-week: upgrade, wait for the next week/month window, or delete inbox items (inbox only).
- Complimentary access (no Stripe id) can appear on some accounts; View plans still lists paid tiers.